every step of the journey

You sell. We handle the entire journey.

The Client Concierge Co. is an end to end concierge for real estate agents, teams and their clients, now live across Florida, with every other state opening soon. Pre-listing preparation, listing launch, offer writing, contract to close, rentals, the closing experience and the care that follows: your dedicated concierge runs the details at every stage, so nothing ever slips and every client feels looked after.

Start an Intake Meet the Founder
14Master checklists per file
24Client touchpoint templates
1Dedicated coordinator
1 liveFlorida live · 49 states opening soon
0
Lifetime closings · And counting

Lifetime closings behind our team

428+ closings our founder and team have been part of, and counting. Every one is a real family, a real home, and a set of keys handed over well. That track record is the experience standing behind every file we handle for you.

A transaction has roughly two hundred moving parts. Your clients should feel none of them.

Most agents lose their evenings to paperwork, deadline math and chasing signatures. The Client Concierge Co. was built to give that time back. One dedicated coordinator owns each client relationship from the first pre-listing walkthrough to long after the closing gift lands on their doorstep, working inside proven systems refined across thousands of details.

The result is a calmer business and a better client experience. Buyers and sellers hear from us on a steady, polished cadence. Lenders, title companies and cooperating agents get one responsive point of contact. And you get to do the work only you can do: relationships, negotiations and the next listing.

from the founder

Hear it from Jamie

Sixty seconds on why your concierge exists, how a file moves through it, and what changes for your clients when every detail has an owner. It is the same standard Jamie built inside her own producing team, now live for agents across Florida, with every other state opening soon.

Why we built it ✦ How your concierge works ✦ What you get back ✦
the full journey

Every stage, handled

This is more than contract to close with a few extras. It is one concierge for the entire client journey, from the first pre-listing walkthrough to the follow up months after closing. Engage us for the whole journey, or purchase any single experience on its own.

No. 01

The Pre-Listing Experience

Standalone engagement

Before a home ever reaches the market, we coordinate the preparation: photography and media scheduling, vendor appointments, showing readiness and launch day logistics. Hand us the runway, not just the flight.

Sellers feel guided from day oneNo launch day scrambleYou stay in the relationship
    What’s included
  • Preparation timeline built and owned by your concierge
  • Photography and media scheduling
  • Vendor appointment coordination
  • Showing readiness and launch day logistics
No. 02

Listing Launch Support

Standalone engagement

Listing paperwork assembled, disclosures gathered, media and property details coordinated, and the path from coming soon to live managed day by day, so launch day feels calm instead of chaotic.

A calm, on time launchNothing missing at go liveSellers see a pro operation
    What’s included
  • Listing paperwork assembled and checked
  • Disclosures gathered and tracked
  • Media and property details coordinated
  • Coming soon to live path managed daily
No. 03

Offer Writing

Standalone engagement

Send us the terms and we return a clean, complete, ready to sign offer, with deadlines mapped and every addendum accounted for, so your buyers never lose a home to a paperwork error.

Offers out fastDeadlines mapped up frontNo paperwork errors
    What’s included
  • Complete, ready to sign offer package
  • Every addendum accounted for
  • Deadline and contingency dates calculated
  • Clean copy returned for your review
No. 04

Contract to Close

Agents start here · Signature service

Our signature file management, and one service among equals. The executed contract is reviewed line by line and every date calculated, deadlines and contingencies are tracked against fourteen master checklists, title, lender and vendors are coordinated daily, documents and compliance are completed before review, and your clients receive polished updates at every milestone.

Your evenings backClients always know what is nextDeadlines never surprise you
    What’s included
  • Contract reviewed line by line, every date calculated
  • Fourteen master checklists worked on every file
  • Title, lender and vendor coordination, daily
  • Polished client updates at every milestone
  • Complete, audit ready file returned at closing
No. 05

Rental Assistance

Standalone engagement

Long term and seasonal rentals get the same polished concierge care: application flow, lease paperwork coordination, deposit and deadline tracking, and move in communication for owners, tenants and agents.

Rentals without the runaroundDeposits and dates trackedOwners and tenants kept close
    What’s included
  • Application flow coordinated end to end
  • Lease paperwork coordination
  • Deposit and deadline tracking
  • Move in communication for every party
No. 06

The Closing Experience

The closing is scheduled and confirmed, the final walkthrough is coordinated, and every last detail is choreographed, down to the keys. Our closing gift program makes sure your clients remember exactly who made it feel this easy.

A closing worth celebratingClients feel genuinely spoiledReferrals start at the table
    What’s included
  • Closing scheduled, confirmed and choreographed
  • Final walkthrough coordinated
  • Key handover moment planned
  • Closing gift program, handled by your concierge
No. 07

Post-Close Care

The relationship does not end at the closing table. We run the follow up cadence after funding: thank you touches, review requests handled with care, and scheduled check ins that keep you top of mind for the next move and the referral.

You stay top of mindReviews asked for with careReferrals nurtured for you
    What’s included
  • Post funding thank you touches
  • Review requests handled with care
  • Scheduled client check ins
  • A cadence that keeps your name first
No. 08

Custom Transaction Support

Scoped per project

Something else on your plate that should not be? Staging coordination, file audits, catch up projects and one off assignments are scoped with your concierge and quoted per engagement.

One call for the odd jobsScoped clearly before we startSame concierge, same standard
    What’s included
  • Staging and vendor coordination projects
  • File audits and compliance catch up
  • Backlog and one off assignments
  • Scope and timeline agreed up front

Standalone engagements are quoted per scope, never padded. Call your concierge at (954) 388-8315 and tell us what you need handled.

the experience

Not paperwork. An experience.

Anyone can move a file. We choreograph how the whole journey feels for your clients, from the first walkthrough to the moment the keys change hands, so they talk about you long after closing day.

the welcome

Looked after from day one

Your clients meet your concierge early, with a warm introduction and a clear picture of what happens next. No silence, no guessing, no wondering who to call.

the rhythm

Updates before they ask

A steady, polished cadence of updates at every milestone, drawn from our twenty four touchpoint library. Clients feel informed because they are, every single week.

the calm

Problems solved quietly

When something wobbles, and something always does, your concierge handles it early and flags only what truly needs your judgment. Your clients feel the calm, never the scramble.

the signature moment

Closing day, celebrated

Every brand your clients remember has a ritual. Ours is the closing itself: confirmed, choreographed and finished with a gift moment they will photograph, talk about and remember you by. It is built into our closing gift program and run by your concierge on every file, so the celebration never depends on how busy your week was.

  • Confirmed: time, place and every party locked in early
  • Choreographed: walkthrough, signing and keys, in order
  • Celebrated: the gift moment, delivered by your concierge
  • Continued: post-close care keeps the feeling going
how it works

Four steps to a quieter business

Engaging your concierge takes minutes, wherever your client journey begins. Keeping every stage handled takes a system.

01

Begin anywhere

Start with a pre-listing, a listing launch, an offer, a rental or an executed contract. One short intake opens the engagement, and your coordinator is assigned the same business day.

02

Your concierge takes over

Every date is logged, every party is introduced, and a communication cadence is set for you, your clients and everyone else the journey touches.

03

Watch it move

Weekly status updates land in your inbox while we work the file daily. Anything that needs your judgment is flagged early, never at the deadline.

04

Close, then keep caring

The closing experience is choreographed and the gift delivered. Then post-close follow up keeps your clients close, and the complete file is archived and returned to you, audit ready.

who this is for

Built for the way you work

Different businesses feel the paperwork differently. Your concierge meets each one where it hurts most.

The Solo Agent

You are the brand, the negotiator and, right now, the entire back office. Your concierge gives you a full support operation without a single hire.

  • Start with one file, no long term contract
  • Look bigger and more polished to every client
  • Evenings and weekends back in your life

The Busy Top Producer

Your volume is not the problem. The two hundred details per file are. Your concierge absorbs them so your pipeline can keep growing.

  • Every file on the same fourteen checklists
  • Weekly status, daily concierge work
  • Capacity that scales with your closings

Teams and Brokers

One standard of care across every agent and every file, with a partner tier for teams who put their whole book with your concierge.

  • Consistent client experience, team wide
  • One point of contact for leadership
  • See the partner tier below
pop the champagne

Real Clients. Real Results.

This is the celebration wall, and it is just getting started. Every photo and review that lands here will come from a real closing, shared with permission and told in a client’s own words. The first founding files are about to take their places.

Founding Files The wall is open First closings join soon

The Closing Day Wall

Keys in hand, champagne popped, that just-closed grin. This is where those moments will live, one founding celebration at a time.

Closing Day Photo Keys · Smiles · Champagne
Just Closed · Soon Founding Closing No. 01 Your celebration belongs here
Champagne being poured at a celebration Our Closing-Day Standard
The Feeling We Are After Every closing, celebrated Confirmed, choreographed, and finished with a moment worth photographing
Closing Day Photo Keys · Smiles · Champagne
Just Closed · Soon Founding Closing No. 02 Your celebration belongs here
Closing Day Photo Keys · Smiles · Champagne
Just Closed · Soon Founding Closing No. 03 Your celebration belongs here
Closing Day Photo Keys · Smiles · Champagne
Just Closed · Soon Founding Closing No. 04 Your celebration belongs here
Closing Day Photo Keys · Smiles · Champagne
Just Closed · Soon Founding Closing No. 05 Your celebration belongs here

Closing photos join the wall only after a real closing, and only with that client’s permission. Founding clients: when your day comes, this is where it shines.

in their own words

Reviews, straight from the table

Each card below is a saved seat for a real review: a first name, a role, five honest stars, and the result in one line.

Saved for a real five-star review

A real review will live here, in the client’s exact words, once their closing is complete.

First NameBuyer
The ResultOne line, in their words, after a real closing.
Saved for a real five-star review

A real review will live here, in the client’s exact words, once their closing is complete.

First NameSeller
The ResultOne line, in their words, after a real closing.
Saved for a real five-star review

A real review will live here, in the client’s exact words, once their closing is complete.

First NameAgent Partner
The ResultOne line, in their words, after a real closing.
be a founding client

Your closing could be the first one up here

We would love that for you, and for this wall. Start a file with your concierge now and you will be among the very first celebrations we get to cheer for: photographed with your permission, reviewed in your own words, and remembered properly.

Start an Intake Call Your Concierge
  • The photo moment: your key handover, planned and ready to capture
  • The celebration: the closing gift moment, handled by your concierge
  • The spotlight: your photo and review take their place on this wall, with your permission
the agent toolbox

Take your concierge with you

Two of your concierge’s working kits, free to download and use on your very next file. No forms to fill out first. This is a small taste of how the full journey runs when we handle it for you.

The Closing Checklist

Your concierge’s closing countdown in one page: the final two weeks, the walkthrough, signing day and the celebration moment, in the order we work them.

The Listing Launch Kit

The launch runway we run on every listing: preparation, media, paperwork and the coming soon to live path, ready to work on your next listing.

where we serve

Now live in Florida. National expansion coming soon.

We launched where we know closings best: our home state of Florida, live now for agents and teams statewide. All 50 states are on the map below: Florida lit and live today, and the other 49 part of our national expansion, coming soon state by state to the same standard of care. This is the expansion map, honestly drawn: one state lit, the rest on their way.

Now Live

Florida, statewide

Launched and live today. If you sell anywhere in Florida, your concierge is ready on your very next file: pre-listing to post-close, run to Florida contracts, customs and closing practices, with one dedicated coordinator on every file.

  • South Florida: Broward, Palm Beach and Miami-Dade
  • Central Florida and the Space Coast
  • Tampa Bay and the Gulf Coast
  • Jacksonville and Northeast Florida
  • Southwest Florida and the Panhandle
Start a Florida Intake
National Expansion Coming Soon

Every other state, on its way

We are not serving these states yet, and we will not pretend otherwise. Each one opens as soon as its contracts, customs and closing practices are built into our checklists to the Florida standard. Join the opening list and you will be the first to know when your state lights up.

AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming

All 49 states above, plus Florida live today: the full 50, state by state.

Outside Florida? Join the opening list.

Tell us your state on the intake, or call us, and we will hold your place and reach out the moment your state opens. No fee, no obligation, just first in line.

Join the Opening List Call (954) 388-8315
Aerial view of a leafy Florida neighborhood of single family homes on a sunny day
the inner circle

Every file with us? Become a partner.

For agents and teams who put their whole book with your concierge, the partner tier turns one off transactions into one relationship: priority handling, one standard across every file, and a closer seat at the table as your concierge grows. Partner pricing is being finalized now and will be set together with our first partners, based on volume. Tell us on your intake that you want the partner conversation and we will build your numbers with you.

Priority handlingPartner files move first, with the same dedicated coordinator across your book.
One standard, every fileThe same checklists, cadence and closing experience, whether it is one closing or twenty.
Priced togetherNo invented numbers here. Partner terms are finalized with you, at the end, around your real volume.
Start the Partner Conversation
partner spotlight

In good company

The Client Concierge Co. was not built in a vacuum. We come from a family of companies that sell homes, close files and grow real estate businesses, and that family stands behind every engagement we run. Meet the names in our corner.

Reset Real Estate, re-defined, brokered by LPT Realty
Our Home Team

Reset Real Estate Team

Brokered by LPT Realty

The producing South Florida team where our concierge systems were built and proven, file by file. Reset agents work with us on every engagement, covered in full under the team agreement, with nothing due from the agent.

Reset Title & Escrow
Joining the Family · Coming Soon

Reset Title & Escrow

Affiliated Title & Escrow

Our affiliated title and escrow company, on its way into the family. When it opens, concierge files will be able to close in house, one family from contract to keys. Until then, your concierge coordinates with the title partner you choose, exactly as we do today.

Scale Like a Savage
Partner Brand

Scale Like a Savage

In the Family

A partner brand in our family, for agents and teams building bigger businesses on purpose. Growing the business and running the business belong together, and that is exactly the company this family keeps.

simple, per file

One fee. No surprises.

Per file pricing with no retainers, no hourly billing and no long term contracts. These fees cover our contract to close service; the pre-listing experience, listing launch, offer writing, rental and custom engagements are quoted per scope, and partner tier pricing is finalized together at onboarding. Reset Real Estate Team agents are covered in full under a separate team agreement, so their fee is $0 due from the agent. You pay for results, not for software seats.

Premium Full Concierge · Covered for You

Reset Real Estate Team Agents

$0 due from you

Our complete white glove tier for Reset agents: full contract to close management, priority handling, the complete client communication cadence and the closing gift program included on every file. Reset agents pay nothing out of pocket. The cost is covered under a separate agreement with the team, so your fee zeroes out at intake. Verify once, then every file starts covered.

Reset agents: how your $0 works

On the intake below, choose “Reset Real Estate Team agent,” tell us how you will verify (your team agreement or roster confirmation), and enter your access code if you have one. The example code format is RESETELITE. Your final code is confirmed when your agreement is verified, and it takes your fee to $0 every time.

Single Sided Transaction

$495 / file

For outside agents representing one side of the transaction, buyer or seller, with the full coordination scope and client update cadence.

Double Sided Transaction

$600 / file

For outside agents representing both sides of the same transaction. Both files managed as one coordinated closing.

New Construction

$395 / file

For outside agents on builder contracts, including long timeline tracking, builder update management and closing coordination across extended build schedules.

Every tier includes a dedicated coordinator, deadline and contingency tracking, title and lender coordination, scheduled client updates and a complete archived file at closing.

good questions

Asked by agents, answered straight

What will my clients actually see?

A warm introduction from your concierge, then a steady cadence of polished updates at every milestone, so they always know what just happened and what comes next. You stay the face of the relationship. We run the details behind it, and every touchpoint is written to sound like your business at its best.

How fast can you start on a file?

Your coordinator is assigned the same business day your intake lands. Send an executed contract, an offer to write or a listing on the runway, and your concierge logs every date and introduces itself to every party right away.

What happens if a deal falls apart?

Your concierge flags trouble early, long before a deadline is at risk, and only brings you what needs your judgment. If a transaction does end, we close the file out cleanly, document everything and archive it, so you can focus on the next opportunity instead of the paperwork of the last one.

I am a Reset agent. How does my $0 fee work?

Reset Real Estate Team agents pay nothing out of pocket. The cost of the premium tier is covered under a separate agreement with the team. On the intake, choose the Reset agent option, tell us how you will verify your status (your team agreement or roster confirmation, which your concierge checks once), and enter your access code if you have one. The example code format is RESETELITE, and your final code is confirmed when your agreement is verified. From then on, the code zeroes your fee on every file.

Do I have to start with contract to close?

No. Begin anywhere: the pre-listing experience, a listing launch, a single offer, a rental or post-close care. Many agents start with one stage and hand us the rest of the journey once they feel the difference.

I am outside Florida. Can you still run my files?

Not just yet. We are live in Florida only, and every other state is opening soon, state by state, as we build each state’s contracts, customs and closing practices into our checklists. Join the opening list on the intake, tell us your state, and we will reach out the moment your state goes live.

What does the partner tier include?

Priority handling, one dedicated coordinator across your book and one standard of experience on every file. Partner pricing is being finalized now and will be set together around your volume. Start an intake and mention the partner tier, and we will build your numbers with you.

A coordinator handing the keys to a smiling couple in their new home
the founder

Built by someone who has run the files

The Client Concierge Co. was founded by Jamie Seneca, P.A., founder of the Reset Real Estate Team, out of a simple conviction: the back office of a real estate business should feel as polished as its front door. The systems behind this company, fourteen master checklists, a twenty four touchpoint client communication library and a closing gift program clients actually remember, were built and proven inside a producing team before they were ever offered to anyone else.

“A closing should feel effortless to the client and invisible to the agent. That is the standard every file is held to here.”
Jamie Seneca
Jamie Seneca, P.A. · Founder
begin

Start your first engagement

Tell us about your business and where your clients need us first: a listing coming up, an offer to write, a file under contract or a closing on the calendar. We are live across Florida today. Outside Florida? Use this same intake to join the opening list, tell us your state, and we will reach out the moment your state opens. Completing the intake prepares a summary you can send us or read to us on a quick call, and we will take it from there.

Prefer to talk it through? (954) 388-8315

Call or text your concierge. You can also find us at theclientconciergeco.com.

Reset agents, start covered

Your premium tier is covered under the separate team agreement, so nothing is due from you. Three quick steps:

  • Choose “Reset Real Estate Team agent” in the intake
  • Verify once: team agreement on file, roster confirmation, or send your agreement documentation to your concierge
  • Enter your access code when you have it (example format: RESETELITE) and your fee zeroes to $0 on every file

✦ You’re covered. Code applied, $0 due from you on every file.

Your vendor team

Already have people you trust on a file? Tell us who they are and your concierge will coordinate with them from day one. Missing anyone? We will gladly connect you and your clients with a preferred partner we know and trust.

Your clients are always free to choose any provider they prefer. These introductions are simply here to make it easy.

Title & Escrow

Preferred partner: Reset Title and Escrow (Capital Title and Escrow LLC)

Consider it handled: your concierge will introduce your clients to Reset Title and Escrow (Capital Title and Escrow LLC) and coordinate with them on the file.

Mortgage Lender

Preferred partner: The Tokar Team at Gold Star Financial

Consider it handled: your concierge will introduce your clients to The Tokar Team at Gold Star Financial and keep them in the loop on the file.

Home Inspection

Preferred partner: Craig Falk, Wise Inspections

Consider it handled: your concierge will connect your clients with Craig Falk, Wise Inspections and schedule around the inspection deadline.

Homeowners Insurance

Preferred partner: ask us for the introduction

Consider it handled: your concierge will make the introduction to a preferred homeowners insurance partner. Just ask us and we will connect your clients.

Home Warranty

Preferred partner: ask us for the introduction

Consider it handled: your concierge will make the introduction to a preferred home warranty partner. Just ask us and we will connect your clients.

Please add your name, a phone number and a valid email so we can prepare your intake.

Consider it handled. Your intake is ready, and your concierge takes it from here. One more pop of the cork: copy your summary below and send it our way.
ready when you are

Your intake summary

Copy this summary and send it to your concierge, or read it to us at (954) 388-8315. Reset agents: your summary shows $0 covered, and your concierge will confirm your verification and access code with you.


                

                  
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        a note from our founder
        
Why your concierge exists

        
I built The Client Concierge Co. out of a simple conviction: the back office of a real estate business should feel as polished as its front door. Inside my own team, we proved the systems first: fourteen master checklists on every file, a twenty four touchpoint client communication library, and a closing gift program clients actually remember.

        
Now that same concierge is live across Florida, with every other state opening soon. One dedicated coordinator owns your file from the first walkthrough to long after closing, so your clients feel looked after and you get your evenings back.

        
“A closing should feel effortless to the client and invisible to the agent. That is the standard every file is held to here.”

        

          Start an Intake
          Call Your Concierge
        

        
Jamie Seneca

        
Jamie Seneca, P.A. · Founder